Privacy Policy
This privacy Policy applies to www.wander-laos.com (Wander Laos) owned and operated by Wander Laos Tour Co., LTD. This privacy policy describes how Wander Laos collects and uses the personal information you provide on our website: www.wander-laos.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and Use of Personal Information
We collect the following personal information from you
Contact Information such as name, email address, mailing address, nationality, phone number, zip code
Billing Information such as credit card number, and billing address
Unique Identifiers such as user name, account number

Passport and Visa data
As is true of most Websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. In addition, we may use website analytics tools, or other technologies, like cookies and web beacons, to collect information about your visit to the Sites, including the pages you view, the links you click and other actions taken in connection with the Sites and services.

We use this information to

  • Respond to customer service & offer requests
  • Administer your account
  • Improve our Website and marketing efforts
  • To obtain airline tickets and hotel bookings & to apply for travel permits in certain regions in Laos
  • To design a memorable trip to your best interests
  • Send our latest newsletter to you as you may request

Information Obtained from Third Parties
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service or booking air tickets. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information as required by law such as to comply with a legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, if Wander Laos is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to any other third party with your prior consent to do so.

Tracking Technologies & Third Party Cookies
The use of cookies by our tracking utility company, service providers are not covered by our privacy policy. We do not have access or control over these cookies. Our tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.
We use Google Analytics, a third-party tracking service, which uses cookies to track non-personal information about our visitors to our site in the aggregate to capture usage and volume statistics. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Wander Laos only and does not cover the use of cookies by any third-party.

Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our website (www.wander-laos.com)

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. With your consent we may post your testimonials, questions and reviews along with your name. If you have any questions about security on our website, you can contact us at: hello@wander-laos.com

Correcting and Updating Your Personal Information
To review and update your personal information to ensure it is accurate, you may contact us directly at hello@wander-laos,com

Notification of Privacy Policy Changes
We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Our Contact Information
You can contact us about this privacy policy by writing or email us at the address below:
Head Office: P.O Box 1067 | Lao-Thai Road | Hom 01 Ban Nasang | Luang Prabang | Laos
Email: hello@wander-laos.com